Lifeline 933

Helpline for adults

PROFESSIONAL COUNSELORS

reachable by phone, whatsapp or facebook 24/7

Lifeline provides free phone/text/web-based counselling to adults in need of psycho-social support and referral services. Open 24/7 every day of the year, Lifeline offers counselling on a variety of issues including: gender- based violence, substance abuse, HIV/AIDS, mental health, and child marriages. Clients can access Lifeline for free from any network (Airtel, MTN, ZAMTEL), and a qualified counsellor will provide feedback on their concerns or link them to a service provider if necessary and appropriate. 

Lifeline has countrywide coverage and is available to adults in hard-to-reach geographical areas. Lifeline does not discriminate and strives to be client-centred at all times so that clients feel free and comfortable to express themselves regarding the issues that worry or concern them. Lifeline staff are able to accommodate clients in English, or in any of Zambia’s 7 local languages. Callers are also able to request female or male counsellors.

Need to talk?

Children call: 116 | Adults call: 933

Or contact us through:

Children 116

SMS

Adults 933

SMS

Need to talk?

Our counsellors are ready!

Children call: 116

Adults call: 933

Prefer chat?

Contact us through:


Children 116

SMS

Adults 933

SMS

Do you want to help?

Lifeline/Childline Zambia's work is made possible through the generous support of donors like you; your contribution will ensure that vulnerable children and adults will be able to continue accessing life saving counselling and referral services.

Some of our key donors

11th International Consultation of Child Helplines 2025

🇿🇲 Welcome to Zambia! We are thrilled to host you at the 11th International Consultation of Child Helplines 2025. Let’s connect, learn, and work together to put children at the centre.